Calls not answered and annoying ‘on hold’ music are top customer phone gripes
A new survey shows that companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t be..
Technology
Technology
Fraud and Scams Update Autumn 2022: The Biggest Scams to Watch Out for Right Now
According to UK Finance’s most recent ‘Fraud the Facts’ update, £730.4 million was lost to unauthorised financial fraud in 2021..
Technology
Technology
Innovation remains key to continued success for UK fintech
Innovation remains key to continued success for UK fintech
David Byrne, Director at ForrestBrown The UK has faced more than its fair share of economic upheaval in recent times, from Brexit and the pande..
Technology
Heightening awareness of the MENA region’s innovative potential
To master the challenges that face the world regarding the topics of sustainability, geopolitical safety and social justice, it..
Technology
AMS announces exclusive partnership with Unmind to support contingent staff mental well-being during difficult months
Talent outsourcing and advisory services provider, AMS, has launched an exclusive new partnership with leading workplace wellbe..
Technology
ServiceMax Introduces Core 22 R4, a Connected System of Action, Automation and Collaboration for Field Service Professionals
ServiceMax continues to innovate and expand the reach and impact of its Core field service and service execution solution Serv..
Technology
Technology
EvaBank Taps Lokyata’s AI Platform To Automate Loan Decisioning, Provide Greater Access To Credit To More Borrowers
EvaBank Taps Lokyata’s AI Platform To Automate Loan Decisioning, Provide Greater Access To Credit To More Borrowers
Lokyata, a company focused on delivering products that digitize, automate, and scale lenders’ credit decisions, announced today that Cullman, A..
Technology
The metaverse made easy: RendezVerse launches RV360 to convert 360° photography to explorable social VR spaces
New technology allows for venues with pre-existing 360° photography of their space to upload it to the metaverse in minutes for..
Technology
Technology
MUNIC EKKO platform and Edge Computing OBD Dongles power Smart Connect project from ADAC (Allgemeiner Deutscher Automobil-Club)
MUNIC EKKO platform and Edge Computing OBD Dongles power Smart Connect project from ADAC (Allgemeiner Deutscher Automobil-Club)
Combining telematics and full remote diagnostics with Hella Gutmann Solutions, ‘Smart Connect’ is the first of its kind in the industry. Allge..
Technology
System spaghetti: The paradox of insurtech
By Martin Henley, CEO at mea There’s no denying that insurtechs have some impressive technology, which can (and does) giv..
Technology
Crisis moves apps & data to the cloud to streamline the operation of its annual Christmas campaign to support the homeless
IGEL, provider of the managed endpoint operating system for secure access to any digital workspace, today announced that ..
Technology
Talkwalker implements large language models – an industry first for consumer intelligence
Leading consumer intelligence platform, Talkwalker has announced the implementation of large language models within its consume..
Technology
Footscan Technology Reveals Biomechanics of the Penalty Kick
Footscan technology used by Ronaldo and Haaland visualizes the penalty in previously unseen detail As the world’s best footbal..
Technology
London-based DAACI Ltd invents game-changing automated audio score generator
Today, the United States Patent and Trademark Office (USPTO) granted DAACI its first US patent covering significant and fundame..
Technology
Technology
Umbraco launches Marketplace to support composable technology roadmap
Umbraco launches Marketplace to support composable technology roadmap
– additional Technology Partners’ integration packages bolster Umbraco composable DXP strategy – Odense, Denmark, 1st December 202..
Technology
Technology
Latest SonicWall Intelligence Reveals Unstable Cyber Threat Landscape, Amplifying Concerns for Security Professionals
Latest SonicWall Intelligence Reveals Unstable Cyber Threat Landscape, Amplifying Concerns for Security Professionals
-Global malware volume tops 4 billion, flat through three quarters -Malware attempts dipped 8% in U.S., rose 3% in EMEA Despite 31% decline in ..
Technology
Solace and Gravitee.io Form Strategic Partnership to Deliver Next-Generation Event-Native API Management Platform
Integrated solution will enable enterprises to manage, secure and govern their entire API and event-driven landscape Gravitee...
Technology
Enterprise Cloud Data Management Leader Informatica and Productsup join forces to address burgeoning global P2C market
Ecommerce complexity, simplified by fast-tracked product information Productsup, the leader in Product To Consumer (P2C) mana..
Technology
FundMore and VeriFast partner to upgrade digital verification for lenders
FundMore, an award-winning mortgage underwriting software, has today announced a partnership with end-to-end digital verificati..
Technology
Squirro partners with the Semantic Web Company creating the first comprehensive Composite AI Offering
Joint proposition combines NLP and ML with knowledge graphs to intelligently augment enterprise decision-making and get greater..
Technology
AMS makes senior appointment to drive technology and product strategy
Julian Thomas, former Test Digital and Technology Director at the UK Health Security will lead AMS’s strategic approach ..
Technology
Technology
VeriFast Achieves SOC 2 Type 1 Status
VeriFast Achieves SOC 2 Type 1 Status
Verification software provider completes rigorous audit reinforcing commitment to security VeriFast the AI-powered Verification-as-a-Service..
Technology
FINGERPRINTS’ SUPPORTS TWO MORE BIOMETRIC PAYMENT CARD LAUNCHES IN THE MENA REGION
World-leading biometrics company, Fingerprint Cards AB (Fingerprints™), has announced that its solution will be part of the MENA regio..
Technology
Technology
Policy Monitor to launch CSPM, an information security management system
Policy Monitor to launch CSPM, an information security management system
Policy Monitor, London-based cyber security and risk management experts, will launch Cyber Security Policy Monitor (CSPM) at this year’s Intern..
Technology
How businesses can overcome their doubts and be a part of the eCommerce revolution
Nathan Shinn, Founder and CSO, BillingPlatform eCommerce has grown rapidly within the previous decade, becoming the norm for sh..
Technology
Making Tax Digital: how portal closure will impact your business and what are the alternatives?
Written by: Lynne Darcey Quigley, Founder of Know-it As of November 1st, businesses will no longer be able to access HMRC’s VAT..
Technology
New fintech app launches to help people avoid spiralling costs of subscriptions and recurring payments as cost of living bites
32% of people aged 18-34 regret buying subscriptions during the pandemic, while 41% fear these regular subscription payments c..
Technology
Technology
Consumer Trust Following A Security Breach Is Best Retained When Organisations Are Up Front
Consumer Trust Following A Security Breach Is Best Retained When Organisations Are Up Front
Organisations which suffer security breaches in which customer information is put at risk are far more likely to retain consumer trust if they ..
Technology
Fingerprints™ and Tag Systems collaborate to offer contactless biometric payment cards globally
World-leading biometrics company, Fingerprint Cards AB (Fingerprints™) has entered a partnership with global card manufacturer, Tag Sy..
Technology
The rising challenge for fintech – how to manage cyber attacks
Gavin Knapp, Cyber Defence Technical Lead at Bridewell The finance and fintech industry has always been a prime target for cyber crim..
Technology
Could a cyber attack cripple your finance business? Tips on staying safe
By Mark Brown, Founder of Psybersafe The online business world is becoming less and less safe. We’ve all read stories ..
Technology
Technology
Could a cyber attack cripple your finance business?
Could a cyber attack cripple your finance business?
Tips on staying safe By Mark Brown, Founder of Psybersafe The online business world is becoming less and less safe. We’ve all read stories in t..
Technology
Mambu Announces Extended Cloud Approach with Three Leading Cloud Providers
Customers can choose from AWS, Google Cloud or Microsoft Azure to complement strategic hosting objectives Mambu, the leading SaaS clou..
Technology
Online shopping fraud and having money stolen are people’s biggest fears of online scams as cost-of-living crisis mounts, poll by Menlo Security finds
People are worrying about the financial risks of online scams as the cost of living crisis grows, according to a new social med..
Technology
EIS launches fully-managed SaaS service for carriers transitioning to AWS or Microsoft Azure
CloudCore® customer production support derisks and accelerates a carrier’s journey to the cloud EIS, a leading digital platform..
Technology
Technology
Fime’s CPV test tool supports the latest biometric, cryptographic and security requirements
Fime’s CPV test tool supports the latest biometric, cryptographic and security requirements
Fime’s Card Personalization Validation tool has been updated to meet the latest requirements defined by major international and domestic paym..
Technology
Almost two-thirds of UK CTOs believe technology is not aligned with business objectives
Deazy research highlights ongoing CTO challenges, including cybersecurity and managing in-house development capacity 60% of UK..
Technology